Able to work in Australia without visa sponsorship
Requires visa sponsorship to work in Australia
Work experience
Proudest professional achievement
Most recently, I was working on reimagining our product to be side-by-side with an AI agent. It also meant a new brand + design system to uplift the entire product. I got to work on tone of voice guidelines, evals, and conversational guidelines, as well as establishing new design patterns to ensure the chat felt integrated and purposeful. With such a small team, we are working through a staged closed beta rollout, where I get to speak to our users, monitor conversations and session recordings, and ship improvements within the week. I've also been able to get my hands on the codebase directly to make frontend changes and build better prototypes for engineering.
Head of Product & Design
Global investment platform • Jan 2023 – present
Managed the PM and Design teams, scaled the business from 25 customers to over 250, led the product expansion to a new overseas market, managed HR for ~2 years, led the brand design, collaborated with all departments to align on product strategy
Experience Design Manager & Head of Content
Digital consultancy • 2021-22
Spent one year placed at major Australian bank to deliver two overhauls of their two highest-converting online applications, managed and hired designers, spun up the Content team from scratch, worked with sales to pitch for new business, collaborated with operations for bench management
Senior Product Designer
Cloud-based technology education platform • 2019-21
Led the design system for the native mobile app, uplifted all assessments in the student experience as well as creating a new B2B assessment for sales, worked on core student experience features, integrated with an acquired company
User Experience Lead
Global education technology company • 2017-19
Ground-up redesign of the core student learning experience, led the design for all schools products, went from founding designer to manager of the design team, coached and mentored other departments on design thinking
Marketing Assistant / UX/UI Designer
Digital analytics and measurement platform • 2015-17
Originally started as the sole marketing team member – managed press releases, emails, graphic design, and also data processing. Moved into a design role to completely reimagine the platform experience as the sole designer.
Education
Bachelor of Business (Marketing) from RMIT, graduated 2016 User Experience Design cert from General Assembly, 2017
