Head of Engineering

Technical Consultant

Property management technology startup • Nov 2025 - Dec 2025

• Produced current-state platform assessment and system diagrams to clarify architecture and operational realities for founders
• Defined Auth0 migration strategy, RBAC model, and rollout plan from in-house authentication
• Designed scalable pricing model (public, schedulable hourly rates) with clear path to dynamic pricing
• Advised on Stripe and bank-account restructuring for clean money flow, payouts, and reconciliation
• Advised on team structure and operating model to improve efficiency, collaboration, and cross-functional ownership

Head Of Engineering

Property management technology company • Nov 2021 - Oct 2025

• Led cross-functional squads (FE, BE, QA – local & remote) to scale staff- and guest-facing products, improving experience, automating operations, and driving ROI beyond long-term rental benchmarks

People Leadership:

• Grew engineering into 2 squads (10 engineers), hiring and mentoring across functions
• Ran regular 1:1s, driving engagement and development
• Supported career growth with 3 internal promotions
• Managed performance and compensation reviews
• Embedded AI into dev lifecycle to accelerate delivery

Stakeholder Engagement:

• Partnered with C-suite and department heads to align tech roadmap with business goals
• Drove engineering process improvements via Tech Lead forums
• Streamlined agile practices → +20 points velocity per sprint, shipping new feature weekly
• Built external partnerships (Booking.com, Expedia, Guesty)

Product & Growth:

• Project-managed NZ market launch → 5 properties signed in month one
• Delivered Google Hotels integration with Marketing → 8%+ CTR
• Rebuilt enterprise reporting post-Chartio acquisition → 100+ Tableau reports, Salesforce integration
• Introduced multi-unit listings → 3x Booking.com reservations
• Exposed APIs to partners → accelerated reservations

Systems & Integrations:

• Designed event-driven architecture (20+ microservices)
• Unified monitoring with Datadog → halved opex, reduced debug time from hours to minutes
• Oversaw key integrations (Stripe, CoreLogic, OpenSearch, NSW Planning, Hubspot)

AI & Automation:

• Applied AI for PRDs, code reviews, boilerplating, UTs → reduced design/product gaps
• Built Python pipelines with AI agents → processed 500M+ records daily, powering sales insights & eliminating Tableau dependency
• Led AI-based image recognition for property key verification → cut daily QA from hours to minutes
• Scaled SEO via automated location pages with AI-generated content + curated property features
• Delivered 10-page SPA (React/Next.js/TS) in 2 days (vs 2 weeks) using AI coding agents

Technical Lead

Property management technology company • Dec 2020 - Nov 2021

• Led end-to-end delivery of product initiatives in collaboration with one FE and one BE engineer
• Partnered closely with product manager and designer, conducting early-stage technical investigations to shape project scope and feasibility

Product Delivery:

• Led development of Property Management Dashboard, reducing manual data entry errors and cutting property onboarding time from 7 days to 2

Systems Integration:

• Led early engagement and designed integration with Wheelhouse (pricing engine), enabling fully automated dynamic pricing—still in use as of 2024
• Integrated Breezeway (cleaning task scheduler), fully automating task creation and freeing up 5 support agents through workflow optimisation
• Directed migration of core property management system to Guesty, ensuring smooth coordination between internal tools and external booking platforms

Senior Software Engineer

Property management technology company • Jul 2018 - Dec 2020

• Owned all backend responsibilities—architecture, infrastructure, and development—while contributing to frontend initiatives when needed
• Delivered robust systems and performance improvements supporting key business growth

Backend Projects & Delivery:

• Led backend implementation of direct booking platform, generating $40K+/month revenue (2021)
• Built first Golang-based integration with HubSpot, automating sales workflows and reducing manual data entry
• Migrated public API to jsonapi.org standard, reducing response time from 2s to 500ms
• Replaced Tableau with Chartio for self-serve BI, resulting in 100s of daily-used reports over 2 years

Frontend & DevOps Contributions:

• Rolled out Kubernetes environment enabling automatic branch deployments—improving FE testing and release safety
• Contributed to migration of website to Gatsby + Contentful, empowering marketing to update copy independently

Performance & Tooling Improvements:

• Optimised SQL queries, cutting average DB response time from 1–2s to 50ms
• Boosted backend test coverage from 80% to 96%
• Introduced PCOV for faster test runs—reducing CI pipeline time from 10 min to under 5

Architecture & Engineering Excellence:

• Designed and implemented shared Golang library to manage domain models and API contracts across services