I bring 18+ years of experience delivering software products and business-critical platforms across SaaS and enterprise environments as an Engineering Manager. I'm a people-first leader focused on delivery predictability, platform reliability, operational excellence, and pragmatic technical decisions.
I've led engineering teams, improved engineering practices, supported production systems, driven incident/RCA improvements, and adopted AI-assisted development practices to improve productivity and quality. I'm hands-on when needed through architecture/design reviews, technical trade-offs and code quality discussions. I partner effectively across Product, UX/Design, QA, Operations, vendors and senior stakeholders across ANZ, EU and North America.
I hold a Bachelor of Engineering (Software) from the University of Melbourne (2005) and a Master of Network Computing from Monash University (2009). I also hold professional certifications in PRINCE2 Agile and ITIL Foundation, supporting my expertise in engineering leadership, Agile delivery, project management and IT service management.