Lead ai engineer, possibly voice ai
No office in Sydney, siloed work, unability to see product deployed (PoC, PoV but not real business sponsorship to actually deliver to production)
AI engineer and customer facing technical lead with 20+ years shipping production systems across payments, enterprise knowledge security, and AI voice agents. Hands-on across discovery, scoping, full-stack build, rollout, and production support. Most recently built a multimodal conversational voice-agent product with live screen-share at an AI startup, and permission-aware RAG/security analytics at an enterprise knowledge security company. Previously led a 7-engineer team enabling claims to Private Health Insurance on an e-commerce platform, as part of modernising a digital claiming platform for a major Australian bank - 3,000 claims/hour across 97,000 providers. Known for turning ambiguous customer workflows into reliable production systems, balancing speed, quality, adoption, and operational risk.
Master of Complex Systems — University of Sydney, 2023. High Distinction. Research in network synchronisation, information theory and nonlinear dynamics.
Master's in Electronics Engineering — Free University of Brussels (ULB), 1997.
