Software Engineer
AI-powered content generation platform • Mar 2023 - Present
- Recovered $6.3M ARR across 38 enterprise accounts by independently leading a cross-functional initiative to resolve churn risks; partnered with CSMs to unblock core document-editing workflows, optimise Chat system prompts and run LLM A/B tests
- Architecting and leading migration of the Chat engine to a universal agent harness built on LangChain, standardising LLM orchestration across product surfaces (React, NestJS, TypeScript)
- Scaled Canvas, the platform's real-time collaborative surface, to support high-concurrency document editing for enterprise clients using WebSockets and Yjs CRDTs
- Optimised real-time collaboration architecture by engineering stateless Canvas operations and extending the sync engine to accept a flexible API layer
- Designed and deployed an internal company-wide Slack AI agent leveraging LangChain, democratising AI tool access for employees and accelerating organisational AI literacy through shared usage visibility
Software Engineer
Technology company • Dec 2022 - Mar 2023
- Standardised application UI/UX by building a modular design system and refactoring core components to improve scalability and render performance
Software Engineer
Financial data and analytics platform • Nov 2021 - Oct 2022
- Optimised SEO and Core Web Vitals by implementing SSR and pre-render height constants for React components, stabilising LCP/CLS metrics
- Developed a real-time image optimisation pipeline using Contentful's Image API, reducing asset weight and global page load times
Software Engineer
Global freelancing and crowdsourcing marketplace • Nov 2020 - Nov 2021
- Collaborated on frontend feature delivery and UI design implementation, building secure user flows including a complete two-factor authentication (2FA) interface
